Free instant messaging for Kiwi sports teams

Safer instant messages for your team...

Maybe it's a last minute field change. Or you need to quickly organise a ride to the game. Or you just want to thank your team mates.

With Chat2Team you can easily communicate within your team without the hassle of creating message groups or sending emails.

Use Chat2Team to send a message to everyone without worrying about who’s on the list. Only team members can see the chat.

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Instructions

Chat2Team

For players, parents/caregivers

Stay informed.

Figure out car-pooling and who's doing what.

Improve team relationships.

Let coaches/managers know about availability.

Build comradery and team spirit.

Receive reminders of training & practice sessions.

No need to share mobile numbers.

For coaches & managers

Instantly message your entire team.

Notify people of cancellations or changes.

Build team rapport and cohesiveness.

Arrange practice sessions and team meet-ups.

Acknowledge effort after a game.

Remind people to do their drills and exercises.

Thank parents for good sideline behaviour.

Freely available to all organisations using SuperForms or a live scoring app from Sporty.

Team groups automatically defined by Sporty TeamBuilder utility.
Instantly send and receive messages within your team.
Safe environment - only team members and parents or caregivers can join the chat.
Avoid the need for people to install Facebook Messenger, WhatsApp or other apps.
Stay in the loop with push notification alerts.
Easy access - team members automatically receive a Chat PIN to join. They only need to do this once.

Detailed instructions - click here

Features

ALERTS

It's easy to send a message to everyone in your team and to receive their messages too.

ATTENDANCE

Keep the coach or team updated if players are unable to attend a practice or game.

CONTACT

Easily stay in touch without needing to hunt for mobile numbers or email addresses.

BUILD TEAM RAPPORT

Chatting within a team in a safe environment builds team relationships and rapport.

THINGS CHANGE

Fields or game start times can change. Keep everyone informed instantly.

ORGANISE

Send reminders of games, practices or events. Communicate duties and tasks within the team.

Getting started video tutorials

FAQs

How can I start using Chat2Team?

Each team chat can only be started by a team manager, coach, or scorer/admin for a team. That person is given access to Chat2Team by their club or school.

For detailed instructions, see https://support.sportsground.com/hc/en-us/articles/33671164896537-Chat2Team

Can the general public use Chat2Team?

Only members of a team can join the chat for that team. The only way to add people is for them to firstly become a registered member of the team. This could be as a player, coach, manager, scorer or administrator. Once they have officially joined your team, they will automatically be emailed a Chat PIN the next time a team member uses Chat2Team.

I’ve logged into our Live Scoring App but can’t see the Chat2Team button?

If the Chat2Team button is not visible in your Live Scoring App from Sporty, then Chat2Team may not yet have been enabled for your game day app. Please have your club/school contact the organiser of your competition to get Chat2Team enabled.

How is Chat2Team safer than other group messaging applications?

Only people who are officially registered as belonging to a team can access the chat for that team. The team chat is visible to all team members, which enables community moderation of chat content by the entire team. Team members cannot have private conversations without - the whole team sees every message. This makes chats transparent and manageable.

Chat2Team also avoids the privacy issues associated with other apps. For example, Facebook Messenger requires people to firstly have a Facebook account which some people do not want (or do not know how to make private). Messenger also exposes individuals to private messages without transparency to the full team. And using WhatsApp requires sharing of mobile numbers, which some people prefer not to do. Chat2Team solves these concerns.

Where can I download the app so I can join the chat with my team?

For a list of Apps that support Chat2Team click here. If yoiu are a coach or team manager, ask your club or school about Chat2Team. If you are a team member or a parent/guardian of a team member, ask your coach or team manager to start a team chat following the instructions here. When they start a chat for your team, it will automatically email instructions and a Chat PIN to everyone in the team.

What happens to our team chat at the end of the season?

All team chats and groups are automatically permanently deleted at the end of each season.

The players in our team are children (minors) who we feel are too young to participate in an instant messaging group. Can we exclude them?

Yes. Firstly, access is only granted via the email address on each player’s registration record. For children, this email address normally belongs to the parent/caregiver instead of the child. This enables parents/caregivers to join the chat on behalf of their child so they can keep informed and respond to team managers/coaches if they wish. Secondly, if the email address on a registration record belongs to your child, you can ask the team manager/coach to disable Chat2Team for your child if you wish.

Is it ok to share my Chat PIN with other people?

No. Each Chat PIN is unique to each individual team member. A Chat PIN lets you join the team chat using the identify of a known team member. Do not share your Chat PIN with anyone unless you want them to be able to chat on your behalf, such as your parent or caregiver.

Note that your team manager or scorer can always disable your Chat PIN and click to send you a new one if you wish.

Can parents/caregivers join the same team chat as their child?

Yes. Parents/caregivers can use the same Chat PIN as their child to join the team chat. If they send messages, they will appear to come from that child in the chat.

I’m receiving emails inviting me to use Chat2Team but I don’t want to. Can I opt out?

Yes. Each email contains a link you can click to unsubscribe and no longer receive further emails.

I opted out of Chat2Team by clicking the email link to unsubscribe, but now I’ve changed my mind. Can I still join my team chat?

Yes. You can use the Chat PIN and instructions in one of the original emails you were sent. Alternatively, you can ask your team manager, coach or scorer to send you a fresh Chat PIN from their app.

Does my phone have to sound an audible alert each time someone sends a Chat2Team message?

You have complete control over the notification settings of the app through your phone settings, the same as for any other app. So you can disable pop-ups and audible alerts for Chat2Team through your main phone settings if you wish.

My registration record has someone else’s email address. Can I still use Chat2Team?

Sports registrations are meant to be completed by the participant (or by the parent/caregiver for minors). This is because the person completing the form is required to directly accept the legal terms of registration. However, we’ve heard of a school sports coordinator that has registered students with the sports coordinator’s own email address for all records. This means that each email containing the Chat PIN for each team member will be emailed to the sports coordinator. In this example, the sports coordinator could still let each participant know their Chat PIN and this can be entered in combination with the sports coordinator’s email address to allow each participant to claim their own Team2Chat identity and join the chat.

Can we remove Chat2Team access from someone in our team?

Yes, tap the name of your team where it appears at the top of the chat screen to see your team members. Tap the team member to see the option to disable their access to Chat2Team.

We removed access from someone in our team. Can we now re-enable their access?

Yes, tap the name of your team where it appears at the top of the chat screen to see your team members. Tap the team member to see the option to email them a new Chat PIN so they can access Chat2Team.

Detailed instructions

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